Personal Data Protection

1. DATA CONTROLLER

In accordance with the Personal Data Protection Law No. 6698 ("GDPR"), your personal data may be processed by Türkei Mietwagen as the data controller within the scope explained below.

2. PURPOSE OF PROCESSING PERSONAL DATA

Your collected personal data is processed for the following purposes:

• Providing car rental services
• Carrying out reservation transactions
• Customer relationship management
• Billing and payment transactions
• Fulfilling legal obligations
• Security and audit activities
• Communication activities
• Marketing and promotional activities (if consent is given)

3. PERSONAL DATA PROCESSED

The following personal data is processed:

• Identity Information: Name, surname, ID number, date of birth
• Contact Information: Phone number, email address, address
• Driver's License Information: License number, license date
• Financial Information: Credit card information, bank account information
• Transaction Security Information: IP address, cookie records
• Visual and Audio Records: Photos, camera recordings

4. METHOD OF COLLECTING PERSONAL DATA

Your personal data is collected through the following methods:

• Reservations made through the website
• Phone, email or physical applications
• Vehicle delivery and return transactions
• Customer service calls
• Security cameras

5. TRANSFER OF PERSONAL DATA

Your personal data may be transferred to:

• Our business partners (vehicle owners)
• Our service providers (payment institutions, insurance companies)
• Public institutions and organizations due to legal obligations

in line with the realization of the purposes stated above.

6. RIGHTS OF THE PERSONAL DATA OWNER

In accordance with Article 11 of the GDPR, as personal data owners, you have the following rights:

• Learning whether your personal data is processed
• Requesting information if your personal data has been processed
• Learning the purpose of processing your personal data and whether they are used in accordance with their purpose
• Knowing the third parties to whom your personal data is transferred domestically or abroad
• Requesting correction if your personal data is incomplete or incorrectly processed
• Requesting deletion or destruction of your personal data within the framework of the conditions stipulated in Article 7 of the GDPR
• Requesting notification of these transactions to third parties to whom your personal data has been transferred
• Objecting to the emergence of a result against you by analyzing the processed data exclusively through automated systems
• Requesting compensation for damages if you suffer damage due to illegal processing of your personal data

7. APPLICATION METHOD

To exercise your rights stated above, you can send your request containing the necessary information to identify you and your explanations regarding the right you wish to exercise among the rights specified in Article 11 of the GDPR to:

• Email: kvkk@turkeimietwagen.de
• Mail: Türkei Mietwagen, Adana, Turkey

8. DATA SECURITY

Necessary technical and administrative measures are taken for the security of your personal data. Your data is protected against unauthorized access, loss or alteration.

9. RETENTION PERIOD

Your personal data is stored for the period necessary for the purpose for which it is processed and within the framework of legal storage obligations.

10. COOKIES

Cookies are used on our website. For detailed information about our cookie policy, please review our Cookie Policy page.