Privacy Policy

Protection of Your Personal Information

1. INTRODUCTION

As Türkei Mietwagen, we respect the privacy of our customers and take all necessary measures to protect your personal information. This Privacy Policy explains how your personal information is collected, used, and protected.

2. INFORMATION COLLECTED

When using our services, we may collect the following information:

  • Personal Information: Name, surname, date of birth, ID number
  • Contact Information: Email address, phone number, postal address
  • Driver Information: License number, license date and class
  • Payment Information: Credit card information, billing address
  • Technical Information: IP address, browser type, device information
  • Usage Information: Website usage data, preferences

3. USE OF INFORMATION

We use the information we collect for the following purposes:

  • Providing car rental services
  • Processing reservation transactions
  • Customer support and communication
  • Secure payment processing
  • Improving our service quality
  • Fulfilling legal obligations
  • Marketing and promotional activities (with consent)
  • Security and fraud prevention

4. SHARING OF INFORMATION

Your personal information may be shared with third parties in the following cases:

  • Service Providers: Payment processors, insurance companies, IT service providers
  • Business Partners: Vehicle owners and rental partners
  • Legal Requirements: Court orders, legal processes
  • Security: Fraud prevention and security purposes

Your information will not be shared with third parties for marketing purposes without your explicit consent.

5. INFORMATION SECURITY

To ensure the security of your personal information:

  • We use SSL encryption technology
  • We store data on secure servers
  • We conduct regular security audits
  • We implement access control and authorization systems
  • We train our employees on privacy matters

6. COOKIES

Our website uses cookies to improve user experience. For detailed information about cookies, please review our Cookie Policy page.

7. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. When visiting third-party sites, we recommend reviewing that site's privacy policy.

8. DATA RETENTION PERIOD

We retain your personal information for as long as necessary to provide our services and in accordance with our legal retention obligations. Generally:

  • Active customer data: As long as the account is active
  • Transaction records: Legal retention periods (typically 10 years)
  • Marketing data: Until consent is withdrawn

9. YOUR RIGHTS

You have the following rights regarding your personal information:

  • Right to access your information
  • Right to request correction of your information
  • Right to request deletion of your information
  • Right to request restriction of processing
  • Right to data portability
  • Right to object
  • Right to object to automated decision-making

10. CHILDREN'S PRIVACY

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from individuals under 18.

11. POLICY CHANGES

We may update this Privacy Policy from time to time. We will inform you when there are significant changes. We recommend checking the policy regularly for updates.

12. CONTACT

If you have any questions or concerns about our Privacy Policy, you can contact us:

  • Email: info@turkeimietwagen.de
  • Phone: +90 543 610 94 31
  • WhatsApp: +49 157 3648 5195
Our Security Commitment: The security of your personal information is our priority. We implement the highest security standards to protect your data.

Last Updated: 30.04.2026